Privacy Policy

About our services

CHI is a 100% telehealth outpatient mental health counseling practice. All counseling sessions, therapeutic groups, and support groups are currently provided virtually only. We do not offer in-person sessions at this time. Our address at 9701 Apollo Drive, Suite 100, Upper Marlboro, MD 20774, is a mailing address only.

Information this website collects

You may browse this website without identifying yourself. The referral partner and support group inquiry forms on this site do not store or transmit your information through the website. They prepare an email in your own email app, and you choose whether to send it to CHI at contactus@choicesintl.org. Please do not include health information in these inquiries. Like most websites, our hosting provider may automatically record basic technical information, such as your IP address, browser type, device type, pages visited, and date and time of your visit, to operate and secure the site.

This website does not currently use advertising cookies or tracking pixels. If we add website analytics or advertising tools in the future, we will update this policy before doing so and will not send therapy-related or health information to advertising platforms.

Requesting counseling through SimplePractice

When you select “Request Counseling,” you leave this website and go to CHI’s secure Client Portal, which is operated by SimplePractice. Information you provide there, including appointment requests, intake forms, and messages, is handled through that secure platform and is governed by SimplePractice’s terms and privacy practices, as well as CHI’s obligations as a healthcare provider.

Your health information

Information you share with CHI as a client is protected under applicable federal and state health privacy laws, including HIPAA. How CHI may use and disclose your health information, and your rights regarding that information, are described in CHI’s Notice of Privacy Practices. To request a copy, please call 240-389-4685 or email contactus@choicesintl.org.

Email, phone, and social media

If you contact us by email, phone, or through social media, we use the information you provide to respond to your inquiry. Ordinary email and social media messages are not secure. Please do not send confidential health information by ordinary email, social media comments, or direct messages. Use the secure Client Portal or call our office instead.

How we use and share information

We use information collected through this website to respond to inquiries, operate and improve the site, and protect its security. We do not sell, rent, or lease personal information. We may disclose information when required by law, to protect the safety of a person, or with your permission.

Links to other websites

This website links to other sites, such as the SimplePractice Client Portal and CHI’s Facebook, Instagram, TikTok, and YouTube pages. Those sites have their own privacy practices, and we are not responsible for their content or policies.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. CHI provides counseling to adolescents ages 14 and older and a support group for teens ages 13 to 19, with parent or guardian involvement and consent handled in accordance with applicable law. Inquiries for participants under 18 should be submitted by a parent or guardian.

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

Questions about this policy may be directed to Choices International LLC at 240-389-4685 or contactus@choicesintl.org, or by mail to 9701 Apollo Drive, Suite 100, Upper Marlboro, MD 20774.

If you are in immediate danger, call 911. For a mental health crisis in the U.S., call or text 988.